| Ordering information Paying by Credit Card Marketa New York uses a secure online credit card service for all our on line purchases. Simply click on the "Add to cart "icon located at the bottom of each product and follow given instructions. PayPal, one of the leading providers of online transactions manages all our credit card shopping process. You do not need to have a paypal account to complete the transaction. You may also choose to call us with your order. Paying by Money Order If you wish to pay by money order, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with the following info: Name: Address: Zip Code: E-mail: Phone: Item name/ style number: Upon receipt of your request, we will send you a confirmation e-mail with our printable invoice detailing total cost and payment instructions. Shipping and Handling Domestic Shipping We use United States Postal Service as our carrier. Items are shipped by Priority Mail with delivery confirmation and you can usually expect delivery within 3 days of shipping notification. Insurance is added upon request and is paid by the customer. We are not responsible for lost or damaged items once they are shipped. The following charges apply $0.01-$50.00 : $5.50 $50.01-$$75.00 : $7.50 $75.01-$100.00 : $9.50 $100.01 and up : $12.95 Complimentary shipping on all orders over $300. Please allow 5-10 business days for delivery after receipt of order. If you need to have your order rushed, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for other shipping options and pricing. International Shipping Please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for international rates prior to placing your order. Tax policy New York state residents are required to pay sales tax (8.875 %) on all purchases. Sales tax is automaticly added to your total. Return policy We take pride in the quality and craftsmanship of all our products, and it is our goal that you are completely satisfied with your purchase. If the product does not meet your expectations upon arrival, contact us within 3 days following delivery at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for return authorization and instructions. All returns must be made within 5 days of authorization. Items(s) must be unused, in the same condition as received, and all tags must be intact. All shipping charges on returned merchandise are non-refundable, unless return is due to an error by us. Item(s) must be sent back prepaid, we do not accept C.O.D. We are not responsible for lost or damaged articles and ask that you return all merchandise with either tracking number or delivery confirmation. We will refund your money or issue store credit once your package is received and processed minus shipping and handling charges and a 10% restocking fee. Sale items and custom orders are not returnable. By placing you order, you agree to these terms. Privacy Statement We value and respect your privacy; therefore, we will not sell, rent, or give your name or address to other companies or third parties. Information collected by Marketa New York is used only to process your order. All other questions or inquiries should be directed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it |